School Complaints Procedure

Complaints Procedure

Our complaints procedure is not intended to replace the normal informal discussions which take place between parents, staff and the Headteacher on problems and concerns as they arise. Most issues can be resolved through this dialogue.

However, the occasion may arise where you feel it prudent to make a formal complaint the Governing Body. If this is the case, please write to:

The Chair of Governors: Bowsland Green Primary School, Ellicks Close, Bradley Stoke, South Gloucestershire. BS32 0ES

For more details on the full complaints procedure please see below: